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Shipping Policy & Delivery Schedule
At Quality Sweets, all our traditional Indian mithai and Bengali sweets are handcrafted daily in Iselin, NJ with zero chemical preservatives. To ensure peak freshness, we ship orders across the continental United States in insulated cold-pack packaging via FedEx.
FedEx Ground & Home Delivery Schedule
Locate your state on the official FedEx transit map below to see your estimated delivery timeframe from our Iselin, NJ facility.
Transit Time by Region
- 1 Day (Pink): New Jersey, NYC Metro, Connecticut, Eastern Pennsylvania, Delaware, Maryland.
- 2 Days (Cyan): Western PA, Ohio, Indiana, Illinois, Michigan, Virginia, North Carolina, South Carolina, Georgia, Florida, Upstate NY, Massachusetts, Rhode Island.
- 3 Days (Orange): Texas, Missouri, Iowa, Wisconsin, Minnesota, Kansas, Oklahoma, Nebraska, North & South Dakota.
- 4–5 Days (Green/Purple): Western States (Colorado, Arizona, California, Washington, Oregon, Nevada, Utah). *Express shipping recommended for heat-sensitive items.
Weekly Dispatch Schedule
Because our sweets are made without artificial preservatives, we avoid weekend warehouse holds:
*Orders placed Wednesday afternoon through Sunday are freshly packed and dispatched first thing on Monday.
❄️ How We Package Your Sweets
Every box is prepared by our master confectioners on the day of dispatch. We pack your sweets inside food-grade airtight containers, wrap them in specialized reflective thermal insulation, and surround them with non-toxic frozen ice gel packs.
This proprietary packaging maintains an optimal cool environment for up to 48–72 hours in transit.
?️ Care & Storage Upon Delivery
Please open your package as soon as it arrives. Transfer all fresh milk and cottage-cheese based sweets (such as Rasgulla, Chum Chum, Sandesh, Kalakand and Peda) directly into the refrigerator.
For the best authentic taste and texture, bring sweets to room temperature 15 minutes before serving. Enjoy within 5–7 days of delivery.
Our 100% Freshness Guarantee & Refund Policy
We take immense pride in every box of mithai that leaves our store. Because our products are perishable food items made fresh daily without preservatives, we cannot accept physical returns once food items have shipped.
However, if your order arrives damaged, spoiled due to carrier delay, or incorrect, please notify us within 24 hours of delivery with photos of the package and items. We will gladly issue an immediate replacement or full refund.
Customer Support: orders@qualitysweetsnj.com • Phone: (732) 283-3799
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